Troubleshooting - Electric/Mains Operated Sharpeners

Problem: Does not sharpen

There are a number of simple reasons why your sharpener may not be sharpening the pencil to a sharp point. The most common cause of the sharpener not sharpening or ‘chewing' the pencil is a blunt blade. As with all pencil sharpeners, dulling of the blade result from normal usage and are not covered within the warranty. If you have used your sharpener regularly then you will most likely require a replacement blade.

Replacement blades are available for the following sharpeners. Just contact your supplier or fill in our replacement parts form quoting the codes below:

40906 Pencil Size Options Mains-Operated Sharpener - Replacement Blade Code: 40023

40052 Professional Mains-Operated Sharpener - Replacement Blade Code: 40802

40051 Pencil Point Options Mains-Operated Sharpener - Replacement Blade Code: 40806

40096 Home & Office Vertical Mains-Operated Sharpener - Replacement Blade Code: 40805

40050 Home & Office Mains-Operated Sharpener - Replacement Blade Code: 40805 

Please note that replacement blades are not available for the Swordfish Dual Power, Purple Battery or Purple Home Pencil Point Options Pencil Sharpeners.

1. Has this resolved the problem?

YES

NO