FAQs - Guillotines

Swordfish guillotines are warranted against failure or malfunction due to faulty components or workmanship for a period of one year from the date of purchase by the original consumer. Defects or failures, which have been caused by incorrect or wrongful use, regardless whether unintentional or intentional during the operation or maintenance of the device, are excluded from the warranty.

Swordfish guillotines have been designed to cut only those materials outlined within the instructions. Non-compliance with Swordfish's instructions will invalidate the warranty.

For service of the unit under warranty, please return your Swordfish office machine with proof of purchase to your dealer or contact the Swordfish customer service. In the event of returning the machine under warranty, suitable packaging must be used. Insufficient packaging resulting in damage will invalidate the warranty.

As with all specialist-cutting instruments, Swordfish guillotines are calibrated and will cut with a tolerance level equal to 1-2mm. This tolerance can also be affected by storage, transportation and usage conditions.

All paper will also have a tolerance before cutting. A0 and A1 paper has a +/- 3.0mm tolerance and A2, A3 and A4 paper has a +/- 2.0mm tolerance. This is according to DIN standard 476. Therefore, we can never guarantee that cuttings will be 100% accurate.

Swordfish 600 Series Laser Guillotines can cut a maximum of 10 sheets of 80gsm paper.

Swordfish 400 Series Paper Guillotines can cut a maximum of 15 sheets of 80gsm paper.

Swordfish 500 Series Professional Guilltoines can cut a maximum 20 sheets of 80gsm paper.

Please note that the most accurate cut will be obtained from cutting only 1 sheet. As with all guillotines, increasing the number of sheets will reduce the accuracy. We therefore recommend cutting as few sheets as possible at any one time.