Paper Shredders

Swordfish Product Warranty - 2 Years

 

SWORDFISH 2-YEARS LIMITED WARRANTY FOR PARTS AND LABOUR

Swordfish document shredders are warranted against failure or malfunction due to faulty components or workmanship for a period of two* years from the date of purchase by the original consumer. Defects or failures, which have been caused by incorrect or wrongful use, regardless whether unintentional or intentional during the operation or maintenance of the device, are excluded from the warranty. There are no user-serviceable parts inside a Swordfish shredder. Unauthorized repair or attempts to service the unit will invalidate the warranty.

 

Oiling is an essential part of shredder maintenance and is necessary in order to maintain the warranty. Swordfish document shredders have been designed to shred only those materials outlined within the instructions**. Non-compliance with Swordfish's instructions will invalidate the warranty.

 

For service of the unit under warranty, please return your Swordfish office machine with proof of purchase to your dealer or contact the Swordfish customer service. In the event of returning the machine under warranty, suitable packaging must be used. Insufficient packaging resulting in damage will invalidate the warranty.

 

*The warranty period may vary across the GoECOlife Shredder range.

**Please note that shredding sheets fastened by staples or paperclips will progressively wear down the cutting blades. For CD/DVD shredding, Swordfish shredders have been designed to shred up to 100 CDs/DVDs during the warranty period. Damage caused by excessive shredding of fastened sheets, CDs or DVDs is not covered within the warranty.